Privacy Policy

At Milque Spa, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, make purchases through our website, or engage with us online. Milque Spa is dedicated to ensuring that your data is handled with care and in accordance with Australian privacy laws.

1. Collection of Personal Information

We collect personal information in order to provide you with our services, including:

• Your name

• Contact details (such as email, phone number, and address)

• Payment information (credit/debit card details, PayPal, etc.)

• Medical or skincare history, if necessary, for providing personalized skin treatment

• Purchase history and product preferences

We may also collect non-personal information related to your interactions with our website, such as IP addresses and browsing activity, to enhance your online experience.

2. Use of Personal Information

Your personal information is used to:

• Process and fulfill orders of products or services

• Provide personalized skin consultations and treatment recommendations

• Manage your account and customer service queries

• Notify you of special offers, new products, and updates, where you have opted-in to receive marketing communications

• Improve our website and services based on your preferences and feedback

We may also use your information to comply with legal obligations or to protect the rights, property, or safety of Milque Spa, our customers, or others.

3. Disclosure of Personal Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. However, we may share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.

These third parties may include:

• Payment processors

• Shipping partners

• IT service providers

• Email marketing platforms

We may also disclose your information if required by law or if you violate our Terms of Service.

4. Security of Your Information

Milque Spa takes the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data, including secure networks, encryption technologies, and restricted access to sensitive information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files that are placed on your device to collect data about your interactions with our site. You may choose to disable cookies in your browser settings, but this may limit some functionality of our website.

6. Third-Party Links

Our website may contain links to third-party sites that are not operated by Milque Spa. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

7. Accessing and Updating Your Information

You have the right to access, update, or request the deletion of your personal information held by Milque Spa. To do so, please contact us at reception@milquespa.com.au. We will take reasonable steps to respond to your request promptly.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Any changes will be posted on this page, and we encourage you to review the policy periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Milque Spa
reception@milquespa.com.au